PETLIBRO Cat Water Fountain, Cordless Pet Water Fountain Battery Operated, 2.5L/84oz Dockstream Water Fountains for Cats Indoor, Cat Fountain with Stainless Steel Tray, Easy to Clean BPA-Free
Guarantee safe & Secure checkout
Featured Products
Product description
cat water fountain
Merchant Video
Previous page
Next page
Previous page
Next page
1 Whisper-Quiet Flow
2 1st Wireless Pump
Previous page
Next page
Previous page
Petlibro Automatic Cat Litter Box with AI Camera
Petlibro Luma self cleaning cat litter box tracks waste consistency, frequency, and habits to alert you of key changes, with multi-cat recognition for individual insights.
Buy Now
GRANARY Smart Camera Feeder-Single Tray
PETLIBRO’s 1080P wide-angle camera with two-way audio lets you see and call your pets remotely, while the smart feeder dispenses precise scheduled portions and sends low-food/blockage alerts.
Learn More
AI Pet Camera
Petlibro AI camera recognizes multi-pet who is who, analyses their activities and summaries. Connect more deeply with your pets like never before!
Learn More
GRANARY Smart Feeder-Single Tray 5L
PETLIBRO Granary automatic feeder use app to schedule meals, protects against low-food and blockage issues. Letting you manage reliable, timed feeding for your pet from anywhere.
Learn More
Next page
What should I do before installing the filter?
1. Soak the filter in a clean container for 5 minutes before use.
2. Rinse the filter thoroughly for 30 seconds.
What is the correct way to use this cat fountain?
1. For your pet’s health and a longer pump lifespan, we recommend changing the water and cleaning the water tank, tray, foam filter, and pump once a week.
2. If you have multiple pets, it is recommended to clean and change the filter more often.
How can I maintain the pump to extend its lifespan?
1. For a longer pump service life, we recommend cleaning the pump at least once a week.
2. If the water fountain makes more noise, please check if the water level reaches the minimum level and if the impeller is covered by the scale.
What should I do if the water fountain is dispensing a low amount of water or dispensing no water at all?
1. Check if you have installed the spout and the filter tray correctly.
2. Check if the water level reaches the minimum level and make sure to refill the water to the maximum level.
3. Wash and clean the tough scaling on the water pump regularly.
What should I pay attention to before using the water fountain for the first time?
1. For indoor use only!
2. Please add water below the MAX line.
3. Only recommended for cats and small dogs. Please note that naughty pets may tip the fountain over.
4. Always refer to the product manual for cleaning and maintenance.
Discover More From PETLIBRO
Shipping Policy
Last updated: February 12, 2026
At Rayz Mart, we aim to create a seamless and dependable shopping experience for every customer. Transparency, accuracy, and customer confidence are at the core of our shipping process. This Shipping Policy outlines how orders are processed, packaged, shipped, tracked, and delivered. Our goal is that every customer fully understands the complete journey of their order, from the moment it is placed on our website until it reaches their doorstep. This policy is structured to answer every possible question a customer may have regarding delivery timelines, carrier responsibilities, shipping fees, free-shipping eligibility, and situations involving delays or issues during transit.
Estimated Delivery Timeline
Handling Time: 2–3 business days Handling Time refers to the preparation period before your package is transferred to the shipping carrier.
Transit Time: 5–7 days This timeframe applies to most U.S. destinations and may vary due to factors beyond our control, including weather, carrier routing, or local operational delays.
Cut-Off Time Orders placed before 04:00 PM CST are processed on the same business day whenever feasible. Orders placed after 12:00 PM are processed the following business day.
Total Estimated Delivery Window: 7–10 days
This 7–10-day window represents the realistic and transparent timeframe for most U.S. customers.
Shipping Methods & Delivery Carriers
Partnered Carriers
Rayz Mart partners with reputable national and international carriers to ensure safe, timely, and reliable delivery. Our partnered carriers include:
-
UPS
-
USPS
-
FedEx
-
DHL
Each carrier is selected based on package type, destination, speed, and network availability. While customers do not select their preferred carrier, the most optimal option is chosen automatically to ensure timely delivery.
Responsibility Transfer
Once the package is handed to the carrier, the transportation and movement of the shipment fall under the carrier's responsibility. Rayz Mart continues to support customers throughout the transit process, but physical handling and routing are performed by UPS, USPS, FedEx, or DHL.
Shipping Fees & Free Shipping Eligibility
Shipping costs are calculated at checkout based on order value, destination, and selected shipping method.
All applicable shipping charges are displayed clearly before payment is completed. There are no hidden fees, additional handling charges, or unexpected service costs.
Tracking & Order Status Updates
Tracking Number Issuance
Once your package has shipped, a tracking number is emailed automatically. Tracking numbers typically activate within 24 hours and allow you to monitor your order in real-time through the carrier’s tracking system.
Tracking Visibility & Delays
If tracking shows "Label Created" for more than 48 hours, this may indicate a carrier backlog or a delay in initial scanning. Customers may contact our support team for assistance in such cases.
Delivery Notifications
Most carriers provide delivery-day notifications. Customers should ensure their email inbox is accessible and that spam filters do not block our messages.
Address Accuracy & Delivery Issues
Customer Responsibility for Correct Address
Customers must provide a complete and accurate shipping address. Rayz Mart is not responsible for delays, misdeliveries, or lost shipments arising from incorrect or incomplete address information.
Returned or Undeliverable Shipments
If a package is returned due to an incorrect address or multiple failed delivery attempts, customers will be contacted to arrange reshipment. Additional shipping fees may apply in such cases.
Lost, Damaged, or Missing Items
Lost Packages
If tracking indicates “Delivered,” but you have not received your order, we recommend checking secure areas, neighbors, or building management first. If the package still cannot be found, our support team will assist in opening a carrier investigation.
Damaged Packages
Customers must report damaged items within 48 hours of delivery. Photographs of the external packaging, inner protection materials, and the product itself are required for proper evaluation and claim filing.
Missing Items or Partial Deliveries
If an order arrives incomplete, customers should notify us immediately. Our team verifies packaging logs, weight records, and internal dispatch notes to resolve the issue promptly.
Shipping Limitations
United States Only
Rayz Mart currently ships exclusively within the United States. International shipping options are not available at this time. Any future expansion of our shipping coverage will be announced on our website.
Support for Shipping Concerns
Our team is available to assist with delivery questions, tracking issues, or any unclear status updates. Customers may contact us anytime at support@rayzmart.com and we will respond during our business hours.
Business Details
Business Name: Rayz Mart
Business Hours: 08:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (512) 543 0339
Business Email: support@rayzmart.com
Business Address: 5900 Balcones Dr, Austin, Texas 78731, United States
Product description
cat water fountain
Merchant Video
Previous page
Next page
Previous page
Next page
1 Whisper-Quiet Flow
2 1st Wireless Pump
Previous page
Next page
Previous page
Petlibro Automatic Cat Litter Box with AI Camera
Petlibro Luma self cleaning cat litter box tracks waste consistency, frequency, and habits to alert you of key changes, with multi-cat recognition for individual insights.
Buy Now
GRANARY Smart Camera Feeder-Single Tray
PETLIBRO’s 1080P wide-angle camera with two-way audio lets you see and call your pets remotely, while the smart feeder dispenses precise scheduled portions and sends low-food/blockage alerts.
Learn More
AI Pet Camera
Petlibro AI camera recognizes multi-pet who is who, analyses their activities and summaries. Connect more deeply with your pets like never before!
Learn More
GRANARY Smart Feeder-Single Tray 5L
PETLIBRO Granary automatic feeder use app to schedule meals, protects against low-food and blockage issues. Letting you manage reliable, timed feeding for your pet from anywhere.
Learn More
Next page
What should I do before installing the filter?
1. Soak the filter in a clean container for 5 minutes before use.
2. Rinse the filter thoroughly for 30 seconds.
What is the correct way to use this cat fountain?
1. For your pet’s health and a longer pump lifespan, we recommend changing the water and cleaning the water tank, tray, foam filter, and pump once a week.
2. If you have multiple pets, it is recommended to clean and change the filter more often.
How can I maintain the pump to extend its lifespan?
1. For a longer pump service life, we recommend cleaning the pump at least once a week.
2. If the water fountain makes more noise, please check if the water level reaches the minimum level and if the impeller is covered by the scale.
What should I do if the water fountain is dispensing a low amount of water or dispensing no water at all?
1. Check if you have installed the spout and the filter tray correctly.
2. Check if the water level reaches the minimum level and make sure to refill the water to the maximum level.
3. Wash and clean the tough scaling on the water pump regularly.
What should I pay attention to before using the water fountain for the first time?
1. For indoor use only!
2. Please add water below the MAX line.
3. Only recommended for cats and small dogs. Please note that naughty pets may tip the fountain over.
4. Always refer to the product manual for cleaning and maintenance.
Discover More From PETLIBRO
Shipping Policy
Last updated: February 12, 2026
At Rayz Mart, we aim to create a seamless and dependable shopping experience for every customer. Transparency, accuracy, and customer confidence are at the core of our shipping process. This Shipping Policy outlines how orders are processed, packaged, shipped, tracked, and delivered. Our goal is that every customer fully understands the complete journey of their order, from the moment it is placed on our website until it reaches their doorstep. This policy is structured to answer every possible question a customer may have regarding delivery timelines, carrier responsibilities, shipping fees, free-shipping eligibility, and situations involving delays or issues during transit.
Estimated Delivery Timeline
Handling Time: 2–3 business days Handling Time refers to the preparation period before your package is transferred to the shipping carrier.
Transit Time: 5–7 days This timeframe applies to most U.S. destinations and may vary due to factors beyond our control, including weather, carrier routing, or local operational delays.
Cut-Off Time Orders placed before 04:00 PM CST are processed on the same business day whenever feasible. Orders placed after 12:00 PM are processed the following business day.
Total Estimated Delivery Window: 7–10 days
This 7–10-day window represents the realistic and transparent timeframe for most U.S. customers.
Shipping Methods & Delivery Carriers
Partnered Carriers
Rayz Mart partners with reputable national and international carriers to ensure safe, timely, and reliable delivery. Our partnered carriers include:
-
UPS
-
USPS
-
FedEx
-
DHL
Each carrier is selected based on package type, destination, speed, and network availability. While customers do not select their preferred carrier, the most optimal option is chosen automatically to ensure timely delivery.
Responsibility Transfer
Once the package is handed to the carrier, the transportation and movement of the shipment fall under the carrier's responsibility. Rayz Mart continues to support customers throughout the transit process, but physical handling and routing are performed by UPS, USPS, FedEx, or DHL.
Shipping Fees & Free Shipping Eligibility
Shipping costs are calculated at checkout based on order value, destination, and selected shipping method.
All applicable shipping charges are displayed clearly before payment is completed. There are no hidden fees, additional handling charges, or unexpected service costs.
Tracking & Order Status Updates
Tracking Number Issuance
Once your package has shipped, a tracking number is emailed automatically. Tracking numbers typically activate within 24 hours and allow you to monitor your order in real-time through the carrier’s tracking system.
Tracking Visibility & Delays
If tracking shows "Label Created" for more than 48 hours, this may indicate a carrier backlog or a delay in initial scanning. Customers may contact our support team for assistance in such cases.
Delivery Notifications
Most carriers provide delivery-day notifications. Customers should ensure their email inbox is accessible and that spam filters do not block our messages.
Address Accuracy & Delivery Issues
Customer Responsibility for Correct Address
Customers must provide a complete and accurate shipping address. Rayz Mart is not responsible for delays, misdeliveries, or lost shipments arising from incorrect or incomplete address information.
Returned or Undeliverable Shipments
If a package is returned due to an incorrect address or multiple failed delivery attempts, customers will be contacted to arrange reshipment. Additional shipping fees may apply in such cases.
Lost, Damaged, or Missing Items
Lost Packages
If tracking indicates “Delivered,” but you have not received your order, we recommend checking secure areas, neighbors, or building management first. If the package still cannot be found, our support team will assist in opening a carrier investigation.
Damaged Packages
Customers must report damaged items within 48 hours of delivery. Photographs of the external packaging, inner protection materials, and the product itself are required for proper evaluation and claim filing.
Missing Items or Partial Deliveries
If an order arrives incomplete, customers should notify us immediately. Our team verifies packaging logs, weight records, and internal dispatch notes to resolve the issue promptly.
Shipping Limitations
United States Only
Rayz Mart currently ships exclusively within the United States. International shipping options are not available at this time. Any future expansion of our shipping coverage will be announced on our website.
Support for Shipping Concerns
Our team is available to assist with delivery questions, tracking issues, or any unclear status updates. Customers may contact us anytime at support@rayzmart.com and we will respond during our business hours.
Business Details
Business Name: Rayz Mart
Business Hours: 08:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (512) 543 0339
Business Email: support@rayzmart.com
Business Address: 5900 Balcones Dr, Austin, Texas 78731, United States
Related Products
